NORTH COVENTRY PA – A regional e-commerce fulfillment center in North Coventry Township, which serves Giant supermarkets locally, is one of five such facilities scheduled to be closed in eastern Pennsylvania by the end of the first quarter of 2026.
The food retailer’s corporate parent, Ahold Delhaize USA, announced its decision in a media release. The company reports it is “discontinuing its centralized e-commerce fulfillment operations and transitioning fully to in-store fulfillment.”
Giant’s retail store in Suburbia Shopping Center on Glocker Way remains open for business. The fulfillment center is located at a different site, said to be nearby; its specific address was not disclosed.
Ahold Delhaize USA indicated that customers who use the supermarket chain’s online shopping service, Giant Direct, will now have all orders filled by employees in its stores rather than in fullfillment centers. Deliveries will be made by “partners like Instacart and DoorDash,” it adds.
Giant operates more than 70 stores across the greater Philadelphia area.
Greater Availability, Faster Speeds
The company’s plans for a “local, store-first fulfillment network” are anticipated to “offer greater customer availability at faster speeds,” according to the release. “Customers are increasingly expecting fast delivery, more assortment, and delivery availability to meet their preferences,” it explained.
Within the region, the release says, other fulfillment centers to be closed are in Philadelphia, Willow Grove, Lancaster, and Coopersburg PA, and additionally in Manassas VA.
More than 120 employees will be affected by the Philadelphia store closing alone,” reporter Emma Dooling wrote Wednesday (Dec. 17) in the Philadelphia Business Journal.
The numbers of employees affected in fulfillment centers elsewhere was not available. However, the release stated Giant “associates affected by these decisions will be offered other positions within their respective company, or have the opportunity to apply for open roles.”
Our “Local Business” reporting includes news about businesses and commercial ventures within, or that affect residents of, Montgomery, Berks, and Chester PA counties. Find more business articles here.
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