POTTSTOWN PA – The now-ended 2025 fiscal year of the Pottstown-based SCORE TriCounty chapter, a group of volunteers who encourage and guide the growth of local small businesses, indicates its members continue to build on previous successes.
Its latest report shows the chapter over 12 months mentored 224 unique clients, and delivered 484 one-on-one mentoring sessions. That reflects “the deep commitment of its volunteer network,” chapter leaders proudly note.
SCORE TriCounty clients themselves say they find value in their initial meetings. More importantly, though, its leadership notes “they’re returning for more.” Clients are coming back to SCORE for more assistance at a follow-on rate of 62%.
Additionally, “clients continue to tell us how impactful their mentoring experience has been,” the chapter adds.
One measure of SCORE TriCounty success is the chapter’s Net Promoter Score of 92.5, a number nearing the top of a range between -100 to +100. The positive benchmark, under a survey system national and global firms have used since 2003, demonstrates the chapter’s enduring customer loyalty.
“The relationships built here are rooted in trust, expertise, and a shared commitment to helping small businesses thrive,” according to the chapter.
A Non-Profit Assisting For-Profit Firms
The TriCounty chapter is a unit of SCORE, a national non-profit organization powered by the U.S. Small Business Administration (SBA).
The SBA has been a cornerstone of small business support since 1964, and now boasts a network of more than 10,000 volunteer mentors across 250+ chapters nationwide. SCORE provides confidential and free business advice, both virtually and in person.
Setting the TriCounty chapter apart is its diverse bench of dedicated mentors. Their collective experiences span a wide variety of industries and disciplines. Whether an entrepreneur is just starting out or looking to scale up, its mentors draw from a wealth of knowledge and an bring an impartial perspective to the each client’s table.
Among most valuable services provided by SCORE TriCounty are:
- Business Planning Support. Whether starting from scratch or refining an existing plan, mentors can assist clients in crafting clear, actionable strategies;
- Financial Guidance. SCORE offers unbiased financial advice, and profit-and-loss analyses, to guide sound decision-making;
- Growth Strategy. For businesses ready to grow, mentors help map out sustainable paths forward;
- Specialized Expertise. Clients are matched with subject-matter experts in areas like supply chain, human resources, valuation, and others;
- Professional Connections. SCORE can connect entrepreneurs with trusted professionals like accountants, attorneys, marketers, and insurers; and
- Problem Solving. Mentors offer a sounding board, and a fresh perspective, on challenges facing small business owners.
For more information and answers to questions about SCORE TriCounty, send it an e-mail from its website. To request a free mentoring session with a SCORE TriCounty chapter representative, enter your Zip Code at this webpage to set up an appointment.
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“Local Business News” is a feature of The Post Publications and its Travels With The Post edition. It covers news specifically about businesses within Montgomery, Berks, and Chester PA counties. Find more business articles here.
Nine SCORE Workshops, Webinars Scheduled Over 34 Days